Rocket Nutrition support

Questions,
answered.

Clear answers about ordering, shipping, product use, Wellness Plans, and our 60-Day Money-Back Guarantee.

The essentials

Everything you need to know.

Choose a category below. For product-specific ingredients and directions, always refer to the current product page and label.

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Ordering

How do I choose the right product?

Start with the benefit you want to support, then review the product page, ingredient panel, directions, and cautions. Because our team cannot provide medical advice or diagnose conditions, consult a qualified healthcare practitioner when you need individualized guidance.

Can I change or cancel an order after placing it?

Orders may move into fulfillment quickly. Contact support as soon as possible with your order number. We will help when the order status allows, but changes cannot be guaranteed after fulfillment begins.

Where can I find my order confirmation?

Check the email address used at checkout, including spam or promotions folders. If it is not there, contact us with your name and approximate order time.

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Shipping

How quickly do orders ship?

We strive to ship orders the same or next business day, Monday through Friday. Transit time begins after the carrier receives the package.

Do you ship internationally?

Yes, Rocket Nutrition ships to the United States and many international destinations. Availability, shipping cost, duties, and delivery time vary by destination and are shown when available at checkout.

Do you ship to APO, FPO, and DPO addresses?

Yes. Enter the military address carefully during checkout and allow additional time when required by the destination.

How do I track my shipment?

Use the tracking link in your shipping-confirmation email. Tracking visibility and carrier updates vary by destination, particularly for international orders.

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Products and directions

Where can I find ingredients and directions?

Each current product page includes its ingredient panel and use information. The physical product label is the final authority; if website information and the label differ, follow the label.

Why do some products use two parts?

Several Rocket Nutrition formulas use a proprietary paired system consisting of a gel tab and a capsule. Both components make up one complete serving and should be used together only as directed on the product label.

How soon should I expect results?

Timing and experience vary by person and product. Review the current product page for its intended use and positioning. Supplement outcomes are not guaranteed.

How should I store my products?

Keep products sealed, dry, and away from excessive heat or direct sunlight. Keep all supplements out of reach of children and follow any additional storage instructions on the label.

Wellness Plan

What is the Wellness Plan?

The Wellness Plan is an automatic-delivery option that offers the savings and delivery interval displayed when you subscribe. It renews unless changed or canceled under the subscription terms.

Can I skip, reschedule, or cancel a delivery?

Use the subscription-management link provided with your plan or contact support before the next renewal is processed. Changes apply to future eligible orders and cannot reverse an order that has already entered fulfillment.

Will I receive a reminder before renewal?

Subscription communications are sent to the email address associated with the order. Keep that address current and review the terms shown when starting your plan.

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Returns and guarantee

What is the 60-Day Money-Back Guarantee?

Rocket Nutrition purchases are covered by our published 60-Day Money-Back Guarantee. Eligibility, timing, and return instructions are governed by the current return and refund policy.

How do I request a return?

Contact support with your order number and the email address used at checkout. Our team will provide the next steps under the applicable policy.

Safety

Should I speak with a healthcare practitioner first?

Yes—especially if you have a medical condition, take medication, are pregnant or nursing, are preparing for surgery, or have questions about whether a supplement is appropriate for you.

Can customer support provide medical advice?

No. Our support team can help with products, orders, and published directions, but cannot diagnose conditions, discuss treatment, or provide individualized medical recommendations.

What should I do if I experience an unwanted reaction?

Stop use and seek guidance from a qualified healthcare professional. For a serious or urgent reaction, seek immediate medical care. Report product concerns to Rocket Nutrition support as well.

Still need help?

Talk to a real person.

For order, delivery, return, or account questions, reach Rocket Nutrition Monday through Friday.

60-DAY
GUARANTEE

Try Rocket Nutrition risk free.

Covered by our 60-Day Money-Back Guarantee under the published terms.

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🇺🇸Made in the USA
🌿Natural, non-GMO ingredients
📦Discreet shipping
🛡60-Day Money-Back Guarantee